Privacy policy

PROTECTION OF PERSONAL DATA

Data protection is a high priority, and we aim to be transparent and open about how we handle your personal information. Therefore, we have developed a policy on how your personal information is processed and protected.

Who is responsible for your personal information?

Stilkompagniet.dk is responsible for the personal information you provide to us and is responsible for your personal information in accordance with applicable data protection laws.

Le Zest ApS Stilkompagniet.dk Lindebjergvej 10, 4300 Holbæk CVR: 36964863

Who has access to your information?

We never convey, sell, or exchange your personal information to third parties. Personal information passed on to third parties is only used to serve you.

What is the legal basis for processing?

For each specific use of personal data that we hold about you, we will inform you whether the collection of your data is based on a legal requirement or necessary to enter into a contractual relationship, and whether it is mandatory to provide your personal data, as well as the possible consequences if you choose not to.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. Contact Stilkompagniet.dk, and we will send your personal information via email.

Right to data portability:
When we use your personal information electronically, based on your consent or an agreement, you have the right to obtain a copy of your data in a structured and commonly used format, as well as in a machine-readable format. This applies only to the personal information you have provided to us.

Right to rectification:
You have the right to request the correction of your personal information if it is incorrect, including the right to have incomplete information completed.

Right to erasure:
You have the right to request the deletion of any personal data we process about you at any time, except in the following situations:

• You have an unresolved issue with customer service
• You have an open order that has not yet been shipped or has only been partially shipped
• You have an outstanding balance with us, regardless of payment method
• You are suspected of having misused our services within the last four years
• Your debt has been sold to a third party within the last three years or within one year for deceased customers
• If you have made a purchase, we will retain your personal data related to your transaction for accounting purposes

Right to object to processing based on legitimate interests:
You have the right to object to the processing of your personal data that is based on our legitimate interests. We will not continue to process your personal data unless we can demonstrate a legitimate reason for the processing that overrides your interests and rights or due to legal claims.

Right to object to direct marketing:
You have the right to object to direct marketing.

You can opt out of direct marketing in the following ways:

• By unsubscribing from our newsletter. Each time you receive a newsletter from us, there is a clear unsubscribe button in the top left corner. You can unsubscribe at any time and will no longer be contacted.
• By contacting our customer service.

How can you exercise your rights?

We take data protection very seriously, and therefore our customer service team handles your requests in accordance with the above rights. You can always contact customer service.

Updates to our privacy policy:

We may need to update our privacy policy. The latest version of our privacy policy will always be available on our website. We will notify you of any significant changes to our privacy policy, such as changes to the reasons why we use your personal information, who is responsible, or your rights.

Cookies

A cookie is a term for the fact that a user's behavior on a network is registered with the user (on the user's hard drive). This means that the server (e.g., a website) knows who the user is on the user's next visit.

Stilkompagniet.dk uses cookies to optimize the website and its functionalities and thus make your visit as easy as possible.

You can always delete cookies from your computer. This can be done, for example, in the following way:

In Internet Explorer, cookies are deleted under the menu “Tools” -> “Internet Options” -> “Delete cookies”

Log Statistics

Log statistics are used on Stilkompagniet.dk, meaning a statistics system collects information that can provide a statistical picture of how many visitors a website has had, where they come from, and on which part of the website customers leave, etc.

Stilkompagniet.dk uses log statistics to optimize the website and its functionalities.

Your personal information

To enter into an agreement with us via the website, you must register with the following personal information:

• Name
• Address
• Email address and phone number

At Stilkompagniet.dk, we register your personal data with the purpose of being able to deliver the item you have ordered. Personal data is registered with Stilkompagniet.dk and stored for 5 years, after which the data is deleted.

When personal data is collected on Stilkompagniet.dk, we ensure that it is always done with your explicit consent, so that you are informed about exactly what information is collected and why. The data controller is Founder, Signe Dørge.

We store customer information encrypted. We transmit customer information encrypted.

Information provided to Stilkompagniet.dk is never passed on or sold to third parties, and we do not register any sensitive personal information.

As registered with Stilkompagniet.dk, you always have the right to object to the registration. You also have the right to access the information we have registered about you. These rights are in accordance with the Danish Data Protection Act.

Inquiries in this regard should be directed to Stilkompagniet.dk via email: kontakt@stilkompagniet.dk